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Welcome to ShadySands.shop! We are dedicated to providing you with high-quality vanity lights and bath lights, delivered promptly and securely to your doorstep. Please read our shipping policy for details on how we handle shipping and delivery.
Shipping Information
- Processing Time: Orders are processed within 1-3 business days after payment confirmation. You will receive a notification once your order has been shipped.
- Shipping Methods and Delivery Times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
- Shipping Rates: Shipping charges are calculated based on the weight of your order and the selected shipping method. Rates will be displayed at checkout.
Shipping Restrictions
- We currently ship to addresses within the United States. International shipping is not available at this time.
Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order through our shipping partner’s website.
Damaged or Lost Items
- If your order arrives damaged or is lost during transit, please contact our customer support team at support@shadysands.shop within 7 days of the delivery date. Provide your order number and any relevant details, and we will assist you in resolving the issue.
Incorrect Shipping Information
- Ensure that your shipping address is accurate and complete when placing your order. ShadySands.shop is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize there is an error in your shipping address, please contact us immediately at support@shadysands.shop.
Contact Us
- If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at support@shadysands.shop. We are here to help and ensure your shopping experience with ShadySands.shop is seamless and enjoyable.
Thank you for choosing ShadySands.shop for your lighting needs!